Navigating Legal Pathways to Rate-Funded Customer Assistance Programs: A Guide for Water and Wastewater Utilities

The at the University of North Carolina Chapel Hill prepared this report to help steer their members through a complex regulatory landscape. In their efforts to design and implement programs that make it easier for low-income customers to pay for water and wastewater services, utilities must navigate a confusing and often ambiguous legal framework that… Continue reading Navigating Legal Pathways to Rate-Funded Customer Assistance Programs: A Guide for Water and Wastewater Utilities

An Equitable Water Future

This national briefing paper from US Water Alliance examines the connections between water management and vulnerable communities in the United States. The overall high quality of water systems in America obscures the fact that water challenges are a daily reality for some communities. All people need access to the basics — water, food, shelter —… Continue reading An Equitable Water Future

Leading Business Practices in Asset Management Case Study Report

This report, commissioned by the American Water Works Association, is made up of thirteen case studies that illustrate leading practices in asset management across the country. The case studies cover five key concepts: current state of assets, levels of service, risk management, maintenance and reliability, and asset management planning. The report is intended to serve… Continue reading Leading Business Practices in Asset Management Case Study Report

Presentations from Workshop: “Fostering Municipal and Utility Partnerships for Water Quality Management”

At the “Fostering Municipal and Utility Partnerships for Water Quality Management” Workshop on Feb. 7, 2017, audience members learned about new best practices that will help municipal governments, working in partnership with their utilities, conduct/implement water loss audits, utility asset management and  green infrastructure planning and implementation. The workshop was presented in partnership with the… Continue reading Presentations from Workshop: “Fostering Municipal and Utility Partnerships for Water Quality Management”

Protecting Drinking Water by Becoming Climate Ready

From Portsmouth, New Hampshire to Homer, Alaska, drinking water and wastewater utilities across the country are working with EPA to prepare for climate change. These forward-thinking utilities are following the science that shows climate change brings increased water shortages in some parts of the country, while other areas grapple with increased stormwater runoff, flooding, and… Continue reading Protecting Drinking Water by Becoming Climate Ready

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Chipping Away: Water Infrastructure Improvements Improve Health, Safety & Quality of Life

Visible infrastructure, such as roads, bridges, railroads, ports, airports, the power grid, and even broadband, are vital to our everyday life and support our health, safety, and the economy. Just as vital, if not more so, is the less obvious water infrastructure, such as the pipes underground that provide us with drinking water and the… Continue reading Chipping Away: Water Infrastructure Improvements Improve Health, Safety & Quality of Life

Financing Opportunities for Implementing Green Infrastructure Projects to Manage Stormwater

This webinar presentation, by the Nature Conservancy and the Environmental Protection Agency (EPA), provides an overview of work done around the country that enables the utilization of public and private funding sources to implement GI in order to create the greatest ecological, economic and social benefits. In addition, the EPA describes innovative financing for green… Continue reading Financing Opportunities for Implementing Green Infrastructure Projects to Manage Stormwater